Legal

How we use your data

Plain English — no jargon. We only collect what we need to run Zacha.

Last updated: May 2026

Summary

Plain English — no jargon. We only collect what we need to run Zacha.

  • We only collect what we need to run Zacha.
  • We do not sell your personal data to anyone.
  • Business partners see aggregate data only — never your personal details.

We use your name, email, and city to show you the right account and personalise your experience — for example, showing businesses near your city.

You can update your name and city at any time from your account settings. Your email is used only for login and cannot be changed in-app right now.

When you redeem an offer, we record which offer and business it was for, when it happened, and how much you saved. This is how your savings history works.

Your redemption records are private to you. No other customers can see them.

When you open an offer, we record a view. This helps business partners understand which offers are getting attention.

Business partners see total view counts and redemption counts for their offers. They do not see which specific customers viewed or redeemed — only aggregate numbers.

When a business partner confirms your redemption code, they record that the code was used. They can see the code and the time of redemption.

They cannot see your full name, email address, or any other account details. Your personal information stays private.

If you submit beta feedback or report an issue, we store your message alongside your user ID so our team can follow up if needed.

This data is only seen by the Zacha team. We use it to fix problems and improve the app.

  • We do not sell your data to businesses or third parties.
  • We do not share your email or personal details with business partners.
  • We do not use your data for targeted advertising outside Zacha.
  • We do not track your location without your explicit permission.

If you have questions about how we handle your information, please contact us at hello@zacha.co.uk. We are always happy to explain what data we hold and how it is used.

Have questions about these terms?

We’re here to help you understand how Zacha works and how we protect your information.