Terms of Use

Zacha is a local savings app that connects customers with local businesses through digital vouchers. Customers discover offers from local businesses, generate a voucher code, and redeem it in person to receive a discount.

• Use Zacha only for personal, non-commercial purposes.
• You must be at least 18 years old and provide accurate information when registering.
• Keep your login details secure and do not share them.
• You are responsible for all activity that occurs under your account.
• Notify us promptly if you believe your account has been compromised.

Zacha is currently in beta and is starting in South Wales. Features and availability may change during this period.

When you redeem an offer on Zacha:

• You generate a unique voucher code for that offer.
• The business or their staff must confirm the voucher in person.
• You must then confirm you received the discount.
• Offers are subject to availability and may change at any time.
• Vouchers are for one-time use unless otherwise stated.
• Zacha cannot guarantee that a business will honour a voucher at any specific time.
• Expired, paused, or withdrawn offers may not be redeemable.

If you have an issue with a voucher, you can report it through the support section of the app.

You are responsible for activity on your account. We collect only what we need to provide the service.

• You are responsible for keeping your account secure.
• We collect only what we need to provide the service.
• See our Privacy Policy for full details on how your data is handled.
• Business partners can see offer performance data, not your personal profile or contact details.

See our Privacy Policy for full details.

You agree not to:

• Use Zacha for any fraudulent purpose or to misrepresent a redemption.
• Attempt to generate or use vouchers for offers you are not entitled to.
• Create multiple accounts to circumvent redemption limits.
• Attempt to access other users' data or accounts.
• Misuse the support or reporting system.
• Use any automated tools to scrape or abuse the platform.

Zacha reserves the right to suspend or terminate accounts that violate these terms.

Zacha offers a free tier and a paid Plus membership. The Plus membership provides access to additional features. Billing is handled through Stripe. Cancellation can be managed through the Stripe Customer Portal in your account settings.

See our Customer Membership Terms for full details.

Businesses that list on Zacha agree to honour their published offers for valid vouchers during the stated period. Zacha may suspend or reject businesses or offers that are found to be misleading, inactive, or in breach of these terms.

Businesses are responsible for ensuring their staff are aware of valid Zacha vouchers and the confirmation process. We are not responsible for third-party services or business quality.

Zacha is in beta. Features may change, be added, or be removed. We will aim to communicate significant changes through the app or by email. Continued use of the service after changes are made constitutes your acceptance of the updated terms.

Zacha is a platform connecting customers and businesses. We are not responsible for the quality, availability, or honouring of any individual offer by a business. We are not liable for any losses resulting from a business failing to honour a valid voucher, or for any indirect or consequential losses.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

If you have questions about these terms, please contact us at hello@zacha.co.uk.

Zacha · Swansea · hello@zacha.co.uk