Help us keep Zacha trusted

Report an issue

Help us keep local offers accurate, trusted and safe for everyone.

Tell us about a problem with a voucher, business information, your account or something that doesn’t feel right. Your report helps us take the right action.

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Tell us what happened

Fill in the form below and we’ll make sure your report reaches the right team.

Before you send

Keep these in mind to help us act on your report quickly.

Include as much detail as you can

Clear details help us understand and resolve the issue.

Use the correct issue type

Choosing the right category helps us get your report to the right team.

Do not include bank card details

For your safety, never share full card numbers, CVCs or PINs.

We review reports

Your report helps us keep Zacha accurate, fair and trusted.

Thank you for helping our local community thrive.

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